GDAX.com – Scam or Not?

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Global Digital Asset Exchange or short GDAX is a trading platform launched by the Coinbase in May of 2016. GDAX was created to accommodate not only Bitcoin trading but trading in alternative currencies as well. The exchange is owned by the Coinbase Inc, which is based in San Francisco, California.

GDAX operates all around the world, with a focus on the International market.

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Verification on GDAX

GDAX requires two level identity verification. The verification is necessary, and users are not allowed to place deposits or trade before the verification process is completed.

The verification process is straightforward, and it’s a bit different depending on the country.

For US users:

  • Photo of a state ID or driver’s license
    Passports are not accepted, because they don’t indicate the state of residence.
  • The residential address
  • Social Security number (SSN)

For UK users:

  • A photo of an ID card, driver’s license or Passport.
  • Answer to a couple of identity questions

For other users (Singapore, Australia, Canada and European countries):

  • A photo of an ID card, driver’s license or Passport.
  • Another photo of a different ID document.

Users who are already registered on Coinbase don’t have to create an account from scratch and can log in with their Coinbase credentials.

There are no limits when it comes to trading or deposits. There is a limit of 50,000 US dollars per week for withdrawals, but it’s not affected by the verification.

Currently, the exchange supports these FIAT currencies:

  1. USD
  2. EUR
  3. GBP

When it comes to digital currencies, there are three matching currencies available:

  1. Bitcoin (BTC)
  2. Ether (ETH)
  3. Litecoin (LTC)

Depending on the country, available trading pairs can vary:

  • US – BTC/USD, ETH/USD, ETH/BTC, LTC/USD, LTC/BTC
  • Canada – ETH/BTC, LTC/BTC
  • Europe – BTC/EUR, ETH/BTC, LTC/BTC
  • The United Kingdom – BTC/GBP, ETH/BTC, LTC/BTC
  • Australia – ETH/BTC, LTC/BTC
  • Singapore – ETH/BTC, LTC/BTC

There are some additional rules which can be seen here.

Fees

The exchange’s fee model is a bit different than others, and it’s based on the percentage of monthly volume.

At the moment of the writing, GDAX had a 30-day volume of 211,487 BTC.

For users which traded a percentage of that volume in the last 30 days the fee schedule looks like this:

> 0 percent (~0 BTC) – 0.25 percent fee
> 1 percent (~2,114 BTC) – 0.24 percent fee
> 2.5 percent (~5,287 BTC) – 0.22 percent fee
> 5 percent (~10,574 BTC) – 0.19 percent fee
> 10 percent (~21,148 BTC) – 0.15 percent fee
> 10 percent (~42,297 BTC) – 0.10 percent fee

This fee schedule is based on taker fees. Maker fees are 0 percent. There’s also a rebate of 0.01 percent for the takers at the end of each day.

There are no fees for making deposits and withdrawals from GDAX account. Only bank fees apply in the case of Wire transfers.

GDAX.com Trading Analysis

The exchange offers various order types, including many advanced order types. Basic orders are, of course, available – including market, limit or stop order. A market order is an order that’s executed immediately at the current market price.

When it comes to the limit orders, besides basic limit order there are several advanced types:

  • Good ‘Til Cancelled (GTC) – this order is placed on the order book and remains there until canceled by the user.
  • Immediate or Cancel (IOC) – this order is placed on the order book, and if it’s not immediately completed, it will be automatically canceled and removed from the order book.
  • Fill or Kill (FOC) – this order is going to be completed only in the case that the entire amount can be matched. Partial matches are not completed with this type of limit order.
  • Post Only – this is an option which makes sure that the order executes only as a maker order to avoid paying fees. If it encounters orders that result in taking liquidity rather than providing it, the order will automatically reject to execute them.

Stop orders allow users to prevent major losses that can come as a result of a price swing. There are Sell Stop and Buy Stop order.

The exchange doesn’t offer margin trading neither trading with futures or derivates.

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Ease of Use

The interface looks great, and it’s very well adjusted to user needs. The trading is very simple, and the connection speed is good enough for real-time trading. Many features are just a click or two away, allowing users to easily use the interface. The trading platform doesn’t have apps for Android and iOS, but their website is responsive and looks good on mobile devices.

Support

GDAX has a very extensive FAQ page and also offers ticket submission and email support. They usually answer within 48 hours. The support can be a bit “shallow” sometimes and only partially resolve the problem, which can result in waiting for another 48 hours to completely resolve the issue.

User experience

Since this is a new exchange, there are no complaints so far, but many users have complained about the Coinbase, the founding company of GDAX.

Security on GDAX exchange

GDAX is very well secured exchange. The company holds less than 2 percent of the customer funds in hot wallet, while the rest is secured in cold storage with encryptions and multisig keys.

There’s two-factor authentication, and PGP encryption is used in email communication.

Email and SMS alerts are available too.

The exchange is relatively new, so there are no posts about the hacks online.

GDAX Review Conclusion

GDAX is a new name for an old exchange.

Pros

  • Good liquidity
  • Competitive fees
  • International market

Cons

  • Owned by Coinbase which is known for lack of privacy
  • Support could be way better

Overall, a fresh start for Coinbase which reputation suffered a lot in last year or two. Great exchange, especially for beginners.

 

Do you have good or bad experiences with this Bitcoin Exchange? Please share them!

Go to Gdax.com
Write a Review about Gdax.com:

6 User-Reviews for Gdax.com
  1. Richard gagne, 12. May 2017

    I am having a bad experience with Poloniex… can’t login …. try several times to contact support… can’t talk with anyone…. except a “robot” email message that is irrelevant to my login problem…

  2. Allen, 20. June 2017

    Worst customer service ever. Have been trying for weeks to setup an account and have not had any luck.. The system doesn’t like the address that i am providing however it is the same address that i used for coinbase and it worked. No one has contacted me i just get blanket emails that are f no help. I have a lot of money to invest and they just dont care.

  3. trader, 7. July 2017

    GDAX keeps crashing everytime there is high volume and there is no phone number to call in. Get your shit straight

  4. Xiaolei Jin, 30. August 2017

    Scammers.

    My first purchase was duplicated, so instead of investing 1000€ I had 2000€.

    Then they sold automatically my ETHs when arrived to 700€… Surprise! I tried to buy back, but then said I have no EURs…

    When I complained they blocked my account, and after several weeks, they reactivated it and magically is working now. Of course, ETH raised and I lost most of my money…

    A completely scam. BTW they are the same as Coinbase.

  5. Terry, 9. September 2017

    MANIPULATED order flow and they keep the price $100 above the core market, I spent many years trading the stock market their order and price fluctuation – lack there of – flow is OUTRAGEOUS!!!

    THEY need to be REGULATED!

  6. Terry, 9. September 2017

    2.5 or 5 stars A true lack of honesty and transparency!

12 Total Ratings with 3.90/5 possible Rating Points. Bitcoin Exchange