XCoins.io Review 2021- Scam or Not?

Xcoins.io is a digital wallet in which you can lend out Bitcoins to buyers and buy bitcoin for yourself as well, not to mention you can also earn passive income with them through their affiliate program. If you go to their website, they claim that you only need to put Bitcoin into your wallet and just hit start, the system will do everything for you! Too good to be true? That’s why we’re here to help you get an idea on how they operate.

Review Contents

About the Company

The company has been operating since August 5, 2016, at Menlo Park, CA and founded by Sergey Nikitin. He has twenty years of Information Technology experience under his belt and holds a degree in BS Computer Science from the University of California, Santa Barbara (UCSB) and an MBA from UCLA. Right after graduating he was then recruited by Microsoft. He then started his own outsourcing business and moved up from there. Just like any crypto currency CEO’s, Sergey is really passionate about Bitcoins and he thinks that this is the future of monetary exchange. His main objective is to make Xcoins.io a one stop shop for crypto currency needs.

How to get verified with Xcoins.io

In order to get verified with Xcoins you first need to sign up with them by clicking the sign-up button located on the upper right corner of their homepage.

Just fill out the necessary information needed and you will be sent a confirmation code to the email you have used to register with them. Take the code provided and enter it in the space provided and follow the additional instructions.

After you have decided which password to go with, you will be redirected to the country page. Select your country and click continue. The list is quite long for the country selection -which is good as everyone can be part of this trading platform.

A two-factor authentication method would then be the next step of your registration process with them. On a personal note, this is quite awesome as some websites that offer two-factor authentication would leave this separate from your registration and you are left in an alien website for something that you may or may not find.

All you need to do is enter your mobile number to receive the 6 digit code for the authentication. Remember that you need to use your international country code before your mobile number. For example, if you’re from Australia then you need to type in +61 then your 10-digit mobile number (numbers may vary per country).

If you are not comfortable using 2FA via your mobile phone number then you can use Google Authenticator which can be more effective.

Trading with Xcoins.io

Right after you confirm the six digit code with them, you will then be redirected to the “Get Bitcoin” page in their website. You can, however, choose which tab you want to click at this point.

The minimum amount needed to purchase Bitcoin would be $10.00 and the maximum would be $1,000.00. This means that you are unable to purchase 1 BTC at the current exchange rate they have on their website which is $2,583.84 with one transaction.

One thing that sets this website apart from others our there today is the fact that they do accept credit card payments and PayPal, which is really convenient and risky at the same time.

Lending/Borrowing Bitcoins

Anyone can either be a lender or a borrower, you do not have to register as a lender specifically or the latter to make things work. When you are in need of Bitcoins, that would make you a borrower.

The website matches your request with a lender that is willing to lend the X amount that you need along with their interest rates. There is no communication needed between the borrower and the lender since everything is done automatically. The payment is sent directly to the lender’s PayPal account and after the payment and processed, Bitcoin is then automatically transferred to the borrower’s account.

You will be given to options to go with if you want to be a lender.


The fees that you are going to pay would be more on the transactions that you would be conducting with them. The interest fee for a loan can be paid together with a loan security deposit. What’s great about this is that lenders can also decide their own interest rates. This means that when a borrower searches for a certain X number of Bitcoin, they will be given a few options from the system along with the interest fees.

If you are a lender in Xcoins.io, then you do not need to think about the fees, only the transaction fees that you need to pay your credit card or PayPal with when you transfer funds. The borrower shoulders everything from the interest fee of the person lending BTC, the loan origination fee (which is the Xcoins commission) and of course the PayPal processing fee of 2.9% + an additional of $0.30 on top of the loan amount with the interest included.

All lending transactions would need to go through PayPal. Payments from the borrowers to lenders plus interest fees would be directly sent to the connected PayPal account.

As of now the only available currencies to trade with would be US Dollars and Bitcoins. All transactions will be based on the trade of using USD to buy Bitcoins or selling Bitcoins in exchange for USD.

The trading fee is 0.00% – 0.10%.

Website Interface

The website interface is really straightforward and easy to navigate. You wouldn’t see any graphs or charts like any normal Bitcoin website would have today, something that I personally think is useful when it comes to websites like these. A big loss if you ask me.

This is what you see when you search Xcoins.io on your web browser. Once you have registered and logged in, you will then see this page below.

No graphs/charts whatsoever, too simple for my taste. Simplicity does have its price. Since everything you do is claimed to be “automated” all these things apparently happen at the back end.

When it comes to customer service, you will get a ticketing system in which you can submit any issues or concerns regarding your experience in using their services. Expected resolution per ticket is around 24hrs and they also promised to at least fix your problem within the next business day if this wasn’t addressed the first time.

Is this website worth something to invest at? There is a fair share of negative comments regarding their site, one of which is the pure simplicity of their website’s layout that I have pointed before. A thread was made regarding this issue on this forum that I found. Now the funny part is that positive reviews are also existent as they have a referral program. Sure, you want to write something good so that people would actually believe you on what you are saying and use your referral link.

Referral System


Once you have signed up with their referral program, the system would generate a promo code in which you can give to your friends or share on your social media platforms to get a direct percentage of transactions made by your referred member. Yes, that means that you will get a percentage of each and every transaction they make as this is not just a one time offer. You can make money out of your referred member until the end of time!

You can earn money by being one of their affiliates through three different ways.

5% commission is calculated as a percentage of the loan origination fee. Commissions are also paid in the form of BTC and are directly transferred to the affiliate’s Xcoins wallet. Not bad if you want to earn passive income right? Actually, it is really easy to go around this system if they promise something like this. All you need to do is write something good about them, give them your referral link and hope that you can get a big spender into membership.


The website offers a 2-factor authentication model which is always good when it comes to website registrations. This means that you will be asked for your email and mobile number and go through a series of entering codes for your account to be activated. But as mentioned before, when it comes to being “secured” a decentralized system is still best when it comes to trading BTC.

This might be the reason why a member claims that he was hacked around 5 months ago and was totally shocked by what happened. But after posting the said hack being made, his account was restored and the lost BTC was returned to him. But still, they were hacked.


  • Easy to get verified ( 2-factor authentication)
  • Accepts Credit Card and PayPal
  • 24 hr expected resolution through their help-desk
  • Referral program


  • Website is too plain (there are no charts and no transparency)
  • A good number of negative reviews about how they operate
  • Claims to be secured but keeps email, mobile number details
  • Was hacked

Supported Payment Methods

  • Paypal
  • Credit Card
  • Debit Card
  • Wire Transfer
  • eCheck

Supported Countries

XCoins.io supports all countries but Algeria, Iraq, Iran, Qatar, Bangladesh, Vietnam, Nepal, United Arab Emirates and China.

XCoins Review Conclusion

I would really recommend reading more about this particular website. The web is filled with both positive and negative reviews about Xcoins.io and it made me think that you need to be careful in dealing with them, not just them in particular but the whole BTC market.

The mere fact that their website doesn’t even have the slightest transparency on what is going on gave me a bad impression on how they operate. If you still want to give them a test drive, then do not invest on what you cannot afford to lose.

Go to xcoins.io
Share your Experiences about Xcoins.io:

26 User-Reviews for Xcoins.io
  1. Hassan Razavi, 18. May 2020

    I lost more than 230 bucks just in trades due to the lack of security and verification the website has to prevent scammers to do fraudulent actions.
    Two of my trades were disputed through PayPal and PayPal asked me to return such amount in full plus all chargeback and other applicable fees.
    While I even did not receive the sold amount of BTC in return. The funny part is the Patrick Maher from xCoins.io comment after I did report those asking help:
    “PayPal can be pretty unreasonable when it comes to these disputes, especially considering the evidence presented”
    Unexpectedly, neither xCoins.io nor PayPal does anything for me even after providing PayPal complete pieces of evidence trying to prove that all I did was right and I never did anything wrong.
    In conclusion, the big mistake is to rely on xCoins.io as they don’t care about your money and won’t take any action unless you lose more than 50% of your money. It’s crazy that they just take their profit for every transaction regardless of the weakness or strength verification system they are running.
    I do not recommend this website to anybody else at all as you most probably put your money in danger and should be afraid to receive a complaint from PayPal saying that the customer was disputed the amount, his/ her account was compromised and used without client’s permission and the bank was not accepted to return his/ her money blab la and will defiantly chargeback your account!
    I don’t know how xCoins.io was doing as both of those transactions was not sealed with “Seller Protection”. It’s suspected.
    Think before falling in the temptation of making some bucks through xCoins.io one more time to keep your money safe. Stay away from xCoins.io!
    The combination of xCoins and PayPal was such an awful experience for me!

  2. Aaron, 13. April 2020

    Updating my experience …. I disagree with Patrick, it is possible to lose money on this platform I’ve lost 50% so far, more if you consider exchange rate risk. xcoins.io also says that they have you covered with Paypal with their useless “Loan Agreement” and “Delivery Confirmation” documents. Paypal rolls over to any individual that disputes a charge and since Bitcoin is not considered a tangible product by Paypal, they do not guarantee the sale with their sellers guarantee. Additionally, get ready to not only lose a large percentage of your funds, also get ready to pay for PayPal chargebacks. Worst investment ever. Hold on to your Crypto, it’s worth more as Crypto than the Dollars or Euros you’ll never receive.

  3. Aaron, 31. March 2020

    I don’t know if xcoins.io is a fraud, but their customers definitely are. After having completed at least 20 transaction as a “lender”, 40% of the transactions have been disputed and are in process of being charged back by PayPal. Yes, Chris is absolutely correct in that xcoins is happy to profit off of a transaction but does not share in the losses incurred. If you plan to lend on this platform, beware. Maybe it’s not the platform, but it’s definitely the borrowers that frequent this platform that are hucksters.

  4. George Farquahar, 12. February 2020

    I am currently in the process of filing a huge class action against this company-they are local if you call Los Angeles local, but they are in the USA, they are considered to be a “Money Moving Company”, and they have violated their charter-the suit will end up as an action of “class” and should permanently shutter this fraudulent company

  5. Chris, 5. August 2019

    Ahh theres patrick again, the only support guy trying to sell his scam. it is worth noting that Xcoins takes a healthy sum of profit, but shares absolutely none of the loss. The only one at risk here is you. They say they help with claims but they most certainly do not. You send that document they give you to paypal and you can kiss that account goodbye. and i mean goodbye. Paypal will instantly freeze the funds for 180 days(6 months) to allow all chargebacks filed in that time to clear, and you wont be allowed to challenge those, after that you are forced to withdraw and enjoy a lifetime ban from Paypal. The only winner here is Xcoins. They use wordplay to make it seem like you cant take a loss with them but this is not true. Remember folks. anyone promising profit is lying, there is no easy money in this world. And if it truly was the free money they pretend it is, then everyone would do that and nothing else.

  6. Nadi, 16. July 2019

    I’ve been using Xcoins for a while the only problem I had with them is I accidentally sent bitcoin cash to my bitcoin wallet and they would never give me
    My own private wallet keys to retrieve it.
    There’s been no support for any forks so if you hold a lot of coins you’ve missed out. Other than that straight forward i stay above the 50% margin. Maybe if they hired me for the redesign and did some marketing it would really take off.

  7. gina, 5. June 2019

    Not nearly enough info about fees, transaction limitations, transferring to/from your wallet. I knew a little more than the average American about BTC and a “friend” recommended this site. I have had nothing but problems. Once I determine it would cost over $100 in fees and take months to acquire $500 in BTC, I wanted out. So far they have taken my fees, have not provided any meaningful support about returning the BTC back to my lender and closing my wallet. They point to FAQs that are not accurate and they have essentially held my money hostage while the market has dropped almost 10% in 2 days, going on 3. NIGHTMARE, SCAM, STAY AWAY!

  8. Patrick Maher, 24. May 2019

    Chris, I am sorry to hear you did not have a pleasant experience lending on xCoins. With our 50% profit margin guarantee you should never loose any principle amount invested and at most half of your profit. It is not possible to make $0 lending on xCoins.

    Our office is based in Santa Monica, California. We do assist our customers with any PayPal claims and even provide them with documents to send to PayPal. Please open a helpdesk support ticket and I will look into your account to see if you currently qualify for our guarantee.

  9. Annette, 18. May 2019

    i don’t know what some of you are writing here, i have been using xcoins since 2017 and never had problems with them, and their customer care replies in hours, its been good and safe for me so far..

  10. Chris, 2. May 2019

    I was a lender on Xcoins.io as well as my mom across the country. Participated for quite some time. Indeed the first month or so seems great. Until the chargebacks come rolling in. and i mean ROLLING. they offer the 50% guarantee. but at very best you make 0$ and they continue to profit without taking a bit of risk for themselves. They are based out of one guy’s house because he doesnt have to do anything. he makes money whether or not you do or if you get scammed. They will not assist with paypal claims, and paypal will often permanently close your account, after freezing it for 6 months first to allow all chargebacks to clear(thats fun!). You can certainly make money if you get in and get right back out(seems lucrative as your last act to purchase 1000usd in BTC and do a chargeback yourself. after all, nobody else cares. but thats wrong so dont do it). I would steer clear. There is no easy path to profit in BTC other than hard work and study. good luck guys happy trading

  11. Patrick Maher, 19. April 2019

    Hi everyone,

    Just to clarify, we are xCoins.io. We are based in Santa Monica, United States. There is another company, Xcoins.com based in Bulgaria. We are not affiliated with them in any way.

    I am not sure which reviews below are specifically about our company. I can assure you though that our support is very quick. We answer most inquiries on the same day.

  12. luke, 13. December 2018

    They claim they are in the UK but they are actually in Bulgaria. they dont have any office in the UK. if they hide their location it might be a warnning light … beware.

  13. Michael, 25. July 2018

    Has anyone used the Coinsfast.com service? Seems exactly the same, but They say no fraud like xcoins

  14. D CUcko, 3. March 2018

    Hi David from support would you please send me your email Thank you

  15. Justin, 20. February 2018

    I’m a Lender using XCoins and now after 2 weeks and lent over $2,000 USD I have had NO issues.

    I feel bad for this company due to the constant bad reviews from users that have never used XCoins and/or had issues as they have been great so far!

  16. Adolph White, 12. February 2018

    So far I have had no problem with the service. The ‘scam’ alerts are way overstated. Pretty much is just people who have had a bad experience with a new company that still growing. There is risk associated with the service and with in crypto currency in general but not everything is a scam. Right now I am averaging about $300 of profit a day with about $2000 lending volume. There are slow days but so far so good!

  17. David Crypto Grind, 5. February 2018

    A lot of negative reviews on here. I have been a lender on XCOiNS for almost a month now and had no issues. Dealt with a few refunds and had to refund bitcoin after individuals were not approved other then that it has been smooth. I adjusted PayPal lending to level 3 it seems to help with smoother lending. Usually everything is leant within 24-48 hours which is great. Only thing I’m concerned about is if I lend higher volumes will it ban my PayPal account.

    Crypto Grind LTD

  18. sara d, 2. February 2018

    I have just started using this website and since now I didn’t have any issue lending my bitcoins.. My main concern is that they suck your bitcoins and they give you back an amount of money worth your Bitcoins plus the interests the lenders pays using Paypal. I don’t think this is a good way, I don’t want to loose my Bitcoins, they should find a way to give you back your Bitcoins plus paying the interests un Paypal. ..

  19. Patrick Maher, 30. January 2018

    Hi everyone,

    My name is Patrick Maher and I am the Director of support here at xCoins. I noticed a lot you posted the same or similar reviews on 99bitcoins website. I replied to a lot of those comments but if you have any questions or concerns feel free to email me.

  20. gina, 20. January 2018

    Do not use xcoins unless you want to lose your money

  21. Garland, 19. January 2018

    Do not use this service !! I lost over $300 in BTC and I am no newbie at trading, NO CUSTOMER SERVICE, they do not take responsibility for their website and the millions of things that can and do go wrong in the world of crypto currency trading world. They do not return emails, phone calls or smoke signals, BOOOOOOOO

  22. Rodney, 15. January 2018

    Just correcting a typo from previous comment: They charged me 76% fee! I could only withdraw 24%!!! What a scam!!!

  23. Rodney, 15. January 2018

    Awful!!! Scam! I bought Bitcoins there and when I tried to withdraw them they charged me 24%! Yes, 24%! I could only withdraw 74% of my money! When I complained they emailed me with sarcasm saying it was the ‘miners fee’. Please, be wise and use something else.

  24. Brian Rouse, 11. January 2018

    SCAM!!! Hello all, this a WARNING to newbies like myself that needs more bitcoin fast and you already surpassed your weekly coinbase limit… DO NOT USE Xcoins.io they wait until your payment clears then lock you out of the system and keep your bitcoin from the seller!!! FYI I did IT Security for AT&T call center employees over 10 years!!!

  25. Harley Martin, 31. December 2017

    Businesses in America have an obligation to give customers a good experience. If they don’t, then I do guarantee they will be eliminated. Do complain to the FBI. !! They will immediately investigate. List there business on their website and alert all banks and fiduciaries before they take position on no knock raid. Be aware FBI and American courts know no territorial bounds !!!! Good reviews ….

  26. Darius, 5. December 2017

    Firstly I would like to say that customer service is virtually non existent.
    If you face a problem, get ready for minimum 4 weeks of waiting.

    I decided to send some bitcoins there to make a profit.
    Some guy sent me a money on my paypal, xCoins messaged me it’s safe to send him
    bitcoins he paid for. Then guy reversed the transaction. Paypal would not do anything about it even though I had person picture and ID!
    xCoins have a policy that if you loose more than certain amount, they will give you your money back..
    It’s rubbish, I was within that policy guidelines and they refused to recompensate me anything.

    Friend of mine got 2 paypal disputes out of 3 transactions from which he won 1 and lost 1 !

    Overall don’t use unless you like to be scammed. Not only that but due to disputes, you may get
    in trouble with PayPal resulting in your account may get restricted.