Company Location
Beijing, China
Customer Support
24/7 Live Chat, Support Forum, Instagram, Facebook, Twitter, Youtube, Reddit
Customer Support
24/7 phone, email and ticket
Has been hacked
Yes, but nothing serious
Tradeable Coins
Bitcoin, Tether, Ethereum
Tradeable Coins
Bitcoin, Litecoin
Trading Volume
Ultra high
Deposit Fees
For Chinese users - no, for foreigners - yes
Trading Fees
0.00%-1.00% (with gift cards up to 5%)