Company Location
Beijing, China
Company Location
Shanghai, China
Customer Support
24/7 phone, email and ticket
Customer Support
Email, Phone for Mandarin-speaking users
Has been hacked
Yes, but nothing serious
Tradeable Coins
Bitcoin, Litecoin
Trading Volume
Ultra high
Deposit Fees
For Chinese users - no, for foreigners - yes
Withdrawal Fees
Yes, 1% + 5 USD